Trust and safety
Second-hand shouldn't mean second-guessing. Here's what protects you on MyHero.
Buyer Protection on every order
Payment is held until delivery is confirmed and the item matches its grade.
Verified grading
Every copy is graded in person and photographed as-is. No stock imagery.
Secure payments
Card details are handled by our payment provider — we never store your full card number.
Report anything odd
One tap on any listing or message flags it for a human to review, usually the same day.
Counterfeits and reproductions
Reprints and facsimiles are allowed only when clearly labelled as such. Anything passed off as an original is removed and refunded in full.
Age-restricted titles
Adult and 18+ titles are age-gated at checkout and never shown on the homepage or in general search.
Your data
We collect the minimum needed to fulfil an order. Read the privacy policy and cookie policy for the detail.
Reporting a problem
Use contact us for anything urgent. Safety reports are triaged ahead of general enquiries.